Privacy Policy

At Funders App, LLC, we are committed to protecting your privacy and security online. This Policy outlines our privacy practices for our family of websites (collectively referred to as the “Site” or “Website”), as well as the products and services we offer (collectively referred to as the “Services”). It explains how we handle the personal and other information that we collect or receive about you. Please read this Policy carefully before using our Site and Services.

By accessing or using our Site, you agree to be bound by this Privacy Policy and our Site Terms of Service.

We reserve the right to modify this Privacy Policy at any time. If we make significant changes to this Policy, we will notify you by sending an email to your primary email address, posting a notice on our Site, or updating this page. Your continued use of the Site and/or Services after the modifications will signify your acceptance of the modified Policy.

If you have any questions about this Policy, please contact us at info@fundersapp.com.

Important Notice: By using our Site and Services, you consent to the processing of your personal data as described below. If you do not agree to these terms and conditions, please do not use our Site.

Information We Collect About You

• To enhance our ability to provide you with services related to your merchant cash advance, we collect the following types of information about you:
• Personally Identifiable Information is information that allows us to identify you as an individual. When you take certain actions on our website, like creating an account, purchasing a product or service, posting content, or providing feedback, we may ask you to provide personal information.
• Examples of PII include your name, email address, mailing address (including zip code), job title, employer, telephone and facsimile numbers, date of birth, and other identifying information. In some cases, we may also require your debit card number when you apply for our products or services.
• Aggregate Information is data that cannot identify an individual person on its own. We gather this type of information by tracking your activity on our website and where you may have come from before visiting our site. This data is compiled and analyzed in both individual and group formats, and may include the URL of the website you visited before ours, the URL of the website you go to after leaving ours, your browser type, and your Internet Protocol (IP) address.
• Financial Information: We may collect financial information, including bank account details, for the purpose of processing transactions related to our services.
• Communication Preferences: By using our services, you agree to opt-in and consent to receive phone calls, emails, and text SMS messages from Funders App and our affiliates for routine business purposes.

How We Collect Information

We collect information about you in three ways:

(I) Information You Provide: When using the Website to apply for an advance online or by phone, you will typically be required to provide Personally Identifying Information, which may consist of your name, address, telephone number, e-mail address, date of birth, Social Security Number, and financial details like income, employment, and bank account information. You may also need to provide supporting documents to verify the information you provide.

(II) Information from Third-Parties: We may also obtain information about you from third-party sources, such as credit bureaus or credit reporting agencies. This information may be combined with the data we already have about you to evaluate your application or provide personalized products and services.

(III) Information from Your Use of the Website: we may collect information about your behavior on the Website, including device information (such as your IP address), log information (like the pages you visit), location information (such as your physical location), and other data (such as cookies and anonymous identifiers).

We will keep your information for as long as it is necessary to provide you with our services, or as required by law, and we will also retain it as part of our backup, archival, and audit procedures.

How We Use Your Information

We may use the information we collect for the following purposes:

• Routine Business Communication: We may use your contact information to communicate with you regarding the services you have requested. This includes but is not limited to sending payment reminders, advising of default status, confirming our terms and conditions, and verifying bank statements.
• Service Improvements: We may analyze your information to enhance and improve our services, including the development of new features and offerings.
• Customer Support: Your information allows us to provide you with efficient customer support when you have inquiries or require assistance.
• Marketing and Promotional Communication: With your consent, we may use your contact information to send you promotional offers, updates, or newsletters related to our services or those of our affiliates. You can opt-out of receiving such communications at any time.

Disclosure of Your Information

We may disclose your information to the following entities:

• Affiliates: We may share your information with our affiliated companies for the purposes outlined in this Privacy Policy.
• Service Providers: We may engage third-party service providers to assist us in providing our services, and they may have access to your information to perform their functions. These service providers are contractually obligated to maintain the confidentiality of your information.
• Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

Privacy Policy: Opting Out of Communication

This Privacy Policy describes how Funders App, LLC (“Funders App,” “we,” “our,” or “us”) handles the collection, use, and disclosure of personal information when you opt out from emails, texts, and other communication. We are committed to protecting your privacy and ensuring that your choices regarding communication preferences are respected. This policy applies to all individuals who interact with our services.

Consent and Scope

By using our services or providing us with your personal information, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using our services.

Opting Out from Communication

If you no longer wish to receive emails, texts, or other communication from Funders App, you can easily opt out by replying with “STOP” or “UNSUBSCRIBE” to the respective message. Upon receiving your opt-out request, we will promptly remove you from our communication list and cease sending further communications to you, unless otherwise required by applicable law.

Compliance and Honor of Requests

Funders App is committed to honoring all valid opt-out requests. We will make every reasonable effort to ensure that your communication preferences are respected and implemented promptly. However, please note that it may take some time for our systems to process your request, and you may still receive communications during this transitional period.

Additional Assistance

If you require further assistance with opting out from our communication, please reply with “HELP” and a representative will contact you by your preferred method, e.g., phone call, text, or email. Alternatively, you may contact customer support by calling 888-585-0477 or emailing info@fundersapp.com for any questions or concerns regarding our privacy practices. We will respond to your inquiries as soon as reasonably possible.

Third-Party Communications

This Privacy Policy only applies to communications initiated by Funders App. If you receive communications from third parties or affiliates, you will need to contact them directly to manage your communication preferences and opt-out requests.

Information Security

Funders App takes appropriate technical and organizational measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no security measure is entirely foolproof, and we cannot guarantee absolute security of your information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and the “Last Updated” date at the beginning of this policy will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we handle your personal information.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which Funders App operates, without regard to its conflict of law principles.

By opting out from our communication, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal information as described herein.

Last Updated: July 10, 2023